I am a television producer, and I am interested in knowing if anyone has ever used the new live online chat feature that many online banks now offer? If you haven't seen it, basically a little query box will pop up and ask if you need any help, etc. -- and if you say that you would like help, you can talk with a bank rep online in a chat session or they will call you at your convenience. I'm interested in knowing whether the experience was useful or not.
Please email me offline if you would like to share information with me.Thank you in advance for any help you can give me.
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