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1 reply to this topic
#1
asuram
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- Members
- 1 posts
New Member
Posted 28 July 2005 - 04:43 PM
I had ordered something on line and 2 hours later I cancelled. 3 days later they sent it and charged me for it. I checked my account and saw that charge and I told the bank that I did not authorize this charge. They honored the charge and payed it which thru my account into the red and also charged me $64 Insufficent Funds Charge. I guess that the bank does not honor their customers request. What can I do?
#2
markber
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- Admin
- 15,048 posts
1 billion bucks
Posted 03 August 2005 - 09:57 AM
Do you have a proof that you sent the item(s) back and the merchant received it?
QUOTE(asuram @ Jul 28 2005, 09:43 AM)
I had ordered something on line and 2 hours later I cancelled. 3 days later they sent it and charged me for it. I checked my account and saw that charge and I told the bank that I did not authorize this charge. They honored the charge and payed it which thru my account into the red and also charged me $64 Insufficent Funds Charge. I guess that the bank does not honor their customers request. What can I do?
