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Dont Honor Request


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#1 asuram

asuram

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Posted 28 July 2005 - 04:43 PM

I had ordered something on line and 2 hours later I cancelled. 3 days later they sent it and charged me for it. I checked my account and saw that charge and I told the bank that I did not authorize this charge. They honored the charge and payed it which thru my account into the red and also charged me $64 Insufficent Funds Charge. I guess that the bank does not honor their customers request. What can I do?

#2 markber

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Posted 03 August 2005 - 09:57 AM

Do you have a proof that you sent the item(s) back and the merchant received it?

QUOTE(asuram @ Jul 28 2005, 09:43 AM)
I had ordered something on line and 2 hours later I cancelled. 3 days later they sent it and charged me for it. I checked my account and saw that charge and I told the bank that I did not authorize this charge. They honored the charge and payed it which thru my account into the red and also charged me $64 Insufficent Funds Charge. I guess that the bank does not honor their customers request. What can I do?
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