Posted 04 July 2009 - 11:19 PM
As of May 14, 2009, my mother, my wife and myself have already received all the bonus including the referral bonus.
When I opened my accounts oline for myself and my family, the promotional terms did not stay anywhere that new account holders have to visit the branch in order to redeem the bonus. I called them several times to request for the bonus, but the requests were not honored. So, I write a very professional letter to CEO of NuVision Federal Credit Union to compliant that if I will not receive the bonus, then, I have to file a complaint with the government authority. I sent it by Registered Mail by the US Postal Office. I need to track it and have a receipt of the mailing. Then, someone at the NuVision left a message in my voice mail. I think that she is a manager because the way she speaks is very organized, profesional, and fluent. She called me several times and the bonuses were all credited into my account.
Now, if you read the NEW promotional terms carefully, it says that you need to visit the branch to redeem the bonus.