This is what happened to me. I sent my friend an ING Direct referral link to open an ING Direct Orange Home Equity Line of Credit. As a part of ING Direct's referral bonus program, I (as the referer) was to receive a $25 bonus from ING Direct and my friend (as the referee) was to receive a $100 bonus from ING Direct.
My friend complied with all the requirements for opening the line of credit, his application was approved and he utilized his line of credit. ING Direct, however, denied my friend's $100 bonus and my $25 bonus on the grounds that his line of credit application "had an abberation" on it. Even after the "abberation" was clarified, ING Direct still denied our bonuses, despite the fact that my friend's line of credit was up and running.
What's the deal? I referred my friend. He opened the line of credit. ING Direct got what they wanted. We, on the other hand, did not. Does this sound right to you? If you have experienced a similar situation with ING Direct please drop me an e-mail and let me know what happened. firstname.lastname@example.org