I also received the $50 upon closing the account.
The reason that I closed my account PROMPTLY upon the expiration of the
teaser rate might be of interest to you.
Prior to the expiration of the teaser rate, I called and asked a customer
service rep about the possibility of an extension... or if not, when, exactly
my teaser rate would expire.
His attitude was quite arrogant. I got the feeling that he (and possibly
one or more of his supervisors or other management personell) was
looking down on me as simply one of those suckers who was hooked
on the teaser rate.
In other words, he appeared to be keenly aware of the difference
(especially in customer service) between an e-Bank simply offering
a higher rate and a Brick and Mortar Bank such as Presidential Bank
which offers the same thing PLUS excellent customer service.
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sandi108
Member Since 01 Apr 2005Offline Last Active Aug 14 2006 03:12 AM